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國際快捷各國國際快捷郵件客服資訊

最後更新日期:107/01/10 列印

網路下載客服資訊

國外郵政國名/地區名中英文對照表

ARGENTINA(AR)

Correo Oficial de la República Argentina, Gerencia de Atención al Cliente, Call Center
Tel: (+54 11) 4891 9191
Fax:
E-mail: atcliente@correoargentino.com.ar
Web site: www.correoargentino.com.ar
Hours of operation: (GMT -3)
Mon – Fri: 0900 – 1800
Closed: Saturday, Sunday
Languages: English, Spanish

ARMENIA (AM)

Haypost CJSC
Tel: (+374 10) 53 96 13
Fax: (+374 10) 57 42 32
E-mail: hripsime.yazichyan@haypost.am
Web site: www.haypost.am
Hours of operation: (GMT +4)
Mon – Fri: 1000 – 1800; Sat: 1000 – 1600
Closed: Sunday
Languages: English, French, Russian, Others : Armenian

AUSTRALIA(AU)

BRISBANE, QUEENSLAND – All EMS enquiries
Tel: (+613) 8847 9980
Fax: (+613) 8847 9986
E-mail: International@auspost.com.au
Web site: www.auspost.com.au
Hours of operation: (GMT +11)
Mon – Fri: 0800 – 2000
Closed: Saturday, Sunday
Languages: English

AUSTRIA (AT)

Postkundenservice / Customer Service
Tel: (+43) 810 01 01 00
Fax: (+43) 577 67 22071
E-mail:
Web site: www.post.at
Hours of operation: (GMT +2)
Mon – Fri: 0800 – 1800
Closed: Saturday, Sunday
Languages: English, Others : German

AZERBAIJAN(AZ)

EMS EMS "Azerexpresspost"
Tel: (+994 12) 598 43 98
Fax: (+994 12) 598 54 94
E-mail: azems@azems.az
Web site: www.azems.az
Hours of operation: (GMT +4)
Mon – Fri: 0900 – 1800;
Sat: –
Closed: Sunday
Languages: English, Russian, Others : Azerbaijani

BAHRAIN (BH)

Bahrain
Tel: (+973) 1734 3344
Fax: (+973) 341 645 (+973)
E-mail: enquiry@mot.gov.bh
Web site:
Hours of operation: (GMT +3)
Mon –Thu, Sat, Sun: 0700 – 2000
Closed: Friday
Languages: English, Others : Arabic

BELARUS (BY)

"EMS - Belpochta" Service
Tel: (+375 17) 327 58 39
Fax: (+375 17) 220 22 06
E-mail: brems@belpost.by
Web site: www.belpost.by
Hours of operation: (GMT +3)
Mon – Thu: 0830 – 1715, Fri: 0830 – 1600
Closed: Saturday, Sunday
Languages: English, Russian

BELGIUM (BE)

Contact Center Mail & Parcels
Tel: (+32) 2201 23 45
Fax:
E-mail: klantendienst@bpost.be / serviceclients@bpost.be
Web site: www.bpost.be
Hours of operation: (GMT +1)
Mon – Fri: 0800 – 1700
Closed: Saturday, Sunday
Languages: French, Others : Dutch

BHUTAN (BT)

Customer Care Unit, Thimphu GPO
Tel: (+975) 77334444
Fax: (+975) 2 323108
E-mail: customercare@bhutanpost.bt / customercarebhutanpost69@gmail.com
Web site: www.bhutanpost.com.bt
Hours of operation: (GMT +6)
Mon – Fri: 0900 – 1600
Sat: 0900 – 1230
Closed: Sunday
Languages: English

BOLIVIA (BO)

Magaly Imaña / Angelica Aliaga
Tel: (+5912) 231 70 76 / 237 41 48
Fax: (+5912) 231 7076
E-mail: ems_cen@correosbolivia.com
Web site: www.correosbolivia.com
Hours of operation: (GMT -4 )
Mon – Fri: 0800 – 2000
Sat: 0800 – 1800
Sun: 0900 – 1200
Languages: Others : Spanish

BRAZIL (BR)

CAC - Central de Atendimento ao Cliente
Tel: +55 (11) 3003 0100
Fax:
E-mail:
Web site: www.correios.com.br
Hours of operation: (GMT -3)
Mon – Fri: 0900 – 1700
Closed: Saturday, Sunday
Languages: English, Spanish, Portuguese

BRUNEI DARUSSALAM (BN)

Premium Service Centre
Tel: (+673) 238 0481
Fax: (+673) 238 3823
E-mail: cscpost@post.gov.bn
Web site: www.post.gov.bn
Hours of operation: (GMT +8)
Mon – Thu & Sat : 0800 - 1630
Closed: Friday, Sunday
Languages: English, Others: Malay

BULGARIA(BG)

Sofia
Tel: (+359) 2982 2700
Fax: (+359) 2986 2796/95
E-mail: Bulpost@bgpost.bg
Web site: www.bgpost.bg
Hours of operation: (GMT +2)
Mon – Fri: 0700 – 1900,
Sat: 0700 - 1630
Closed: Sunday
Languages: English

CAMBODIA(KH)

EMS Center
Tel: (+855) 88 3959 555
Fax: (+855) 23 725 900
E-mail: inquirycp@cambodiapost.com.kh
Web site: www.cambodiapost.com.kh
Hours of operation: (GMT +7)
Mon – Fri: 0900 – 1700
Closed: Saturday, Sunday
Languages: English

CANADA (CA)

Manon Fortin
Tel: (+1 416) 979 30 33
Fax: (+1 613) 734 99 60
E-mail: canems9@canadapost.ca
Web site: www.canadapost.ca
Hours of operation: (GMT -5)
Mon – Fri: 0830 – 1630
Closed: Saturday, Sunday
Languages: English, French

CHILE (CL)

Contact Center
Tel: (+56 2) 2956 0303
Fax:
E-mail: sac@correos.cl
Web site:www.correos.cl
Hours of operation: (GMT -4)
Mon – Fri: 0900 – 1748
Closed: Saturday, Sunday
Languages: English, Spanish

COLOMBIA(CO)

Servicios Postales Nacionales S.A 4-72
Tel: (+571) 4722000 / 018000111210
Fax:
E-mail: reclamosinternacionales@4-72.com.co
Web site: www.4-72.com.co
Hours of operation: (GMT -5)
Mon – Fri: 0800 – 1700
Closed: Saturday, Sunday
Languages: English, Spanish

COSTA RICA(CR)

Servicio al Cliente, Gerencia Comercial, Zapote San Jose Costa Rica
Tel: 800 900 2000 / (+506) 2202 29 00
Fax: (+506) 2281 02 27
E-mail: srvcliente@correos.go.cr
Web site: www.correos.go.cr
Hours of operation: (GMT -6)
Mon – Fri: 0800 – 1700
Closed: Saturday, Sunday
Languages: Spanish

CÔTE D'IVOIRE (CI)

EMS CÔTE D'IVOIRE
Tel: (+225) 21 00 06 19
Fax:
E-mail: info@ems.ci
Web site: www.laposte.ci
Hours of operation: (GMT 0)
Mon – Fri: 0800 – 1630
Closed: Saturday, Sunday
Languages: English, French

CYPRUS (CY)

EMS Call Center
Tel: (+357) 7777 80 13
Fax: (+357) 2266 11 33
E-mail: gkoliandris@dps.mcw.gov.cy \poemstrace@cytanet.com.cy
Web site: www.cypruspost.gov.cy
Hours of operation: (GMT +2)
Mon – Fri: 0800 – 1500
Closed: Saturday, Sunday
Languages: English, Others : Greek

CZECH (CZ)

Call Center
Tel: (+420) 800104410
Fax: (+420) 596112049
E-mail: info@cpost.cz
Web site: www.ceskaposta.cz
Hours of operation: (GMT +1)
Mon – Fri: 0700 – 1900
Sat: 0800 – 1200
Closed: Sunday
Languages: English, Czech

DENMARK (DK)

Postnord Logistics A/S
Tel: (+45) 7025 38 38
Fax: (+45) 3362 0152
E-mail: ems.dk@postnord.com
Web site: www.postdanmark.dk
Hours of operation:
Summer Time (GMT +2)
Winter Time (GMT +1)
Mon – Fri: 0900 – 1600
Closed: Saturday, Sunday
Languages: English

ECUADOR (EC)

EMS Quito
Tel: (+593 2) 3 828 400 Ext. 6989 / 6915
Fax:
E-mail: molmedo@correosdelecuador.gob.ec / davendano@correosdelecuador.gob.ec
Web site: www.correosdelecuador.gob.ec
Hours of operation: (GMT -5)
Mon – Fri: 0800 – 1700
Closed: Saturday, Sunday
Languages: English, Spanish

EMS Guayaquil
Tel: (+593 4) 2 598 310 Ext. 6565
Fax:
E-mail: mjsanchez@correosdelecuador.gob.ec
Web site:www.correosdelecuador.gob.ec
Hours of operation: (GMT -5)
Mon – Fri: 0800 – 1700
Closed: Saturday, Sunday
Languages: English, Spanish

EGYPT (EG)

EMS Cairo
Tel: (+20 2) 3535 1621
Fax: (+20 2) 392 36 86, 390 42 50
E-mail: eg_ems_operation@egyptpost.org
Web site: www.egyptpost.org
Hours of operation: (GMT +2)
Mon – Thu, Sun: 0900 – 1700
Closed: Friday, Saturday
Languages: Arabic, English

EL SALVADOR(SV)

Dirección General de Correos
Tel: (+503) 2527 7600
Fax:
E-mail: atencion.cliente@correos.gob.sv
Web site: www.correos.gob.sv
Hours of operation: (GMT -6)
Mon – Fri: 0800 – 1530
Closed: Saturday, Sunday
Languages: English, Spanish

ESTONIA (EE)

Customer Service Centre
Tel: (+372) 6616 616
Fax: (+372) 6053 345
E-mail: info@post.ee
Web site: www.post.ee
Hours of operation: (GMT +2)
Mon – Fri: 0900 – 2000, Sat: 0900 – 1500
Closed: Sunday
Languages: English, Russian: Estonian

FIJI (FJ)

EMS Customer Care / Operations Warehouse
Tel: (+679) 334 02 22 / 334 59 00
Fax: (+679) 334 59 96
E-mail: emscustser@postfiji.com.fj
Web site: www.postfiji.com.fj
Hours of operation: (GMT +12)
Mon – Fri: 0800 – 1600
Closed: Saturday, Sunday
Languages: English

FINLAND (FI)

Customer Service, Helsinki OE
Tel: (+358) 20 451 5711
Fax: (+358) 20 451 5467
E-mail: customerservice@posti.com
Web site:
Hours of operation: (GMT +3)
Mon – Fri: 0800 – 1600
Closed: Saturday, Sunday
Languages: English, Others : Finnish / Swedish

FRANCE (FR)

CHRONOPOST / IMPORT EMS
Tel: +33 969 391 391
Fax: (+33) 9 70 00 90 14
E-mail: international.express@chronopost.fr
Web site: www.chronopost.fr
Hours of operation: (GMT +1)
Mon – Fri: 0800 – 1800, Sat: 0800 - 1200
Closed: Sunday
Languages: English, French, Spanish , Others : Japanese

GEORGIA (GE)

Georgian Post
Tel: (+995) 32 2354094
Fax:
E-mail: info@gpost.ge
Web site: www.gpost.ge
Hours of operation: (GMT +4)
Mon – Fri: 0900 – 1700
Closed: Saturday, Sunday
Languages: English , Russian, Others : Georgian

GERMANY (DE)

EMS Customer Service (Import)
Tel: (+49) 6142 8352 350
Fax: (+49) 6142 8352 359
E-mail: ems.customerservice@deutschepost.de
Web site:
Hours/days of operation: (GMT +1) WINTER TIME/ (GMT +2) SUMMER TIME
Mon – Fri: 0800 – 1600
Closed: Saturday, Sunday
Languages: English, German

GHANA (GH)

EMS GHANA CALL CENTER AND INQUIRY
Tel: (+233 30) 2 668138
Fax:
E-mail: emsgh@ghanapost.com.gh /
emsghana@yahoo.co.uk
Web site:
Hours of operation: (GMT 0)
Mon – Fri:0800 – 1700
Closed: Saturday,Sunday
Languages: English

GREAT BRITAIN (GB)

Parcelforce Worldwide Int'l. Customer Services
Tel: (+44) 2476 213 455
Fax: (+44) 2476 213 508
E-mail: international.enquiries@parcelforce.co.uk
Web site: www.parcelforce.com
Hours of operation: (GMT +1) in Summer
Mon – Fri: 0730 – 1730
Closed: Saturday, Sunday
Languages: English

GREECE (GR)

Tachymetaphores ELTA S.A.
Tel: (+30 210) 607 30 05 Ext. 3
Fax: (+30 210) 607 30 69
E-mail: customercare@elta-courier.gr
Web site: www.elta-courrier.gr
Hours of operation: (GMT +2)
Mon – Fri: 0900 – 1700
Closed: Saturday, Sunday
Languages: English, French, Others: Greek

GUAM

Guam
Tel: (+1 415) 536-6529
Fax: (+1 415) 536-6456

GUATEMALA (GT)

Guatemala
Tel: (+502) 2232 7448
Fax: (+502) 2230 4446
E-mail: emsguatemala@itelgua.com
Web site:
Hours of operation: (GMT -6)
Mon – Fri: 0730 – 1715
Closed: Saturday, Sunday
Languages: Spanish

HONDURAS(HN)

Tegucigalpa
Tel: (+504) 2234-6988
Fax:
E-mail: goperaciones@honducor.gob.hn

HONG KONG(HK)

Hongkong Post Mail Tracing Office
Tel: (+852) 2921 2142
Fax: (+852) 2851 6062
E-mail: mto@hkpo.gov.hk
Web site:
Hours of operation: (GMT +8)
Mon – Sat: 0830 – 1700
Closed: Sunday
Languages: English, Others: Cantonese / Putonghua

HUNGARY (HU)

Budapest
Tel: (+361) 333 77 77
Fax: (+361) 321 32 10
E-mail: customer.service@posta.hu
Web site: www.posta.hu
Hours of operation: (GMT +1)
Mon – Fri: 0800 – 1600
Closed: Saturday, Sunday
Languages: English, Others: Hungarian

INDIA (IN)

Kolkata Speed Post Centre
Tel: (+91 33) 2262 3936
Fax:
E-mail: kolkataairfgn@gmail.com
Web site: www.indiapost.gov.in
Hours of operation: (GMT +5.5)
Mon – Sat: 1000 – 1730
Closed: Sunday
Languages: English

Foreign Post New Delhi
Tel: (+91 11) 2323 6739
Fax: (+91 11) 2323 5501
E-mail: foreignpostdelhi@indiapost.gov.in / spcfgnpost@gmail.com
Web site: www.indiapost.gov.in
Hours of operation: (GMT +5.5)
Mon – Sat: 1000 – 1730
Closed: Sunday
Languages: English

Mumbai Speed Post Centre
Tel: (+91 22) 2615 63 44
Fax: (+91 22) 2615 63 11
E-mail: .5emsmum99@gmail.com
Web site: www.indiapost.gov.in
Hours of operation: (GMT +5.5)
Mon – Sun: 0930 – 1730
Closed:
Languages: English

EMS Centre Chennai
Tel: (+91 44) 2231 3292, 2231 0557, 2231 1555
Fax: (+91 44) 2232 1360
E-mail: cccfgnchennai@indiapost.gov.in
Web site: www.indiapost.gov.in
Hours of operation: (GMT +5.5)
Mon – Sat: 0930 – 1730
Closed: Sunday
Languages: English

INDONESIA (ID)

EMS Inquiry Centre, Jakarta
Tel: (+62) 21 550 15 00 / 21 57 / 02 73
Fax: (+62) 21 550 1407
E-mail: inquems_import@posindonesia.co.id
Web site: www.posindonesia.co.id
Hours of operation:
Mon – Sat: 0800 – 1600
Closed: Sunday
Languages: English, Others : Indonesian

EMS Inquiry Batam Post Office
Tel: (+62) 778 462033
Fax: (+62) 778 462464
E-mail: ekspedisi@posindonesia.co.id
Web site:
Hours of operation:
Mon – Fri: 0800 – 1300
Closed: Saturday, Sunday
Languages: English, Others : bahasa indonesia

EMS Inquiry Medan General Post Office
Tel: (+62) 61 456 89 40
Fax: (+62) 61 457 00 53
E-mail: freddy.h.manurung@posindonesia.co.id
Web site:
Hours of operation:
Mon – Fri: 0800 – 1300
Closed: Saturday, Sunday
Languages: English, Others : bahasa indonesia

EMS Inquiry Denpasar General Post Office
Tel: (+62) 361 261374
Fax: (+62) 361 223568
E-mail: 800posint@posindonesia.co.id
Web site:
Hours of operation:
Mon – Fri: 0800 – 1300
Closed: Saturday, Sunday
Languages: English, Others : bahasa indonesia

IRAN (IR)

Mahboobeh Mohammadi
Tel: (+9821) 8884 6882
Fax: (+9821) 8884 6883
E-mail: mehdi.mg@post.ir
Web site: www.post.ir
Hours of operation: (GMT +3.3)
Mon –Wed, Sat - Sun: 0800 – 1630
Closed: Thursday, Friday
Languages: English, Others: Persian

IRELAND (IE)

Dublin, EMS Customer Service
Tel: (+353 1) 705 76 00
Fax: (+353 1) 809 09 00
E-mail: customer.services@anpost.ie
Web site: www.anpost.ie
Hours of operation: (GMT 0)
Mon – Fri: 0900 – 1730
Closed: Saturday, Sunday
Languages: English

ISRAEL (IL)

Jerusalem
Tel: (+972 76) 887 00 07
Fax: (+972 76) 887 00 39
E-mail: internet@postil.com
Web site: www.israelpost.co.il
Hours of operation: (GMT +2)
Mon – Thu, Sun: 0800 – 1800
Fri: 0800– 1200
Closed: Saturday
Languages: English, Others: Hebrew

ITALY (IT)

Poste Italiane Assistenza Clienti
Tel: (+39) 06 5958 8507
Fax: (+39) 06 5958 8061
E-mail: cavallarof@posteitaliane.it;
nollirob@posteitaliane.it
Web site: www.posteit.it
Hours of operation: (GMT +1)
Mon – Fri: 0800 – 1600
Closed: Saturday, Sunday
Languages: English, Others: Italian

JAMAICA (JM)

Kingston, Post Office Headquarters
Tel: (+1 876) 922 5055
Fax: (+1 876) 922 9439
E-mail: ems@jamaicapost.gov.jm
Web site: www.jamaicapost.gov.jm
Hours of operation: (GMT -5)
Mon – Thu: 0830 - 1700
Fri: 0830 – 1600
Closed: Saturday, Sunday
Languages: English

JAPAN (JP)

Tokyo INT
Tel: (+81 3) 5665 4200
Fax: (+81 3) 5665 4317
E-mail: k007190.ykipic.jj@ymd.jp-post.jp
Web site:
Hours of operation: (GMT +9)
Mon– Fri: 0900 – 2100
Sat: 0900 – 1900
Sun: 0900-1700
Closed:
Languages: English

Osaka INT
Tel: (+81 72) 455 1390
Fax: (+81 72) 455 1381
E-mail: makoto.nishimura.o0023@japan-oe.jp
Web site:
Hours of operation: (GMT +9)
Mon – Fri: 0830 –1715
Closed: Saturday, Sunday
Languages: English

Shin Fukuoka
Tel: (+81 92) 674 8836
Fax: (+81 92) 692 0136
E-mail: k747990.kokutoku.jj@ymd.jp-post.jp
Web site:
Hours of operation: (GMT +9)
Mon – Fri: 0900 –1745
Closed: Saturday, Sunday
Languages: English

Naha
Tel: (+81 98) 853 0181
Fax: (+81 98) 855 9137
E-mail: naha.int.2@japan-oe.jp
Web site:
Hours of operation: (GMT +9)
Mon – Fri: 0830 –1730
Closed: Saturday, Sunday
Languages: English

Chubu INT
Tel: (+81 569) 38 2131
Fax: (+81 569) 38 2134
E-mail: k200600.gyomuki.jj@ymd.jp-post.jp
Web site:
Hours of operation: (GMT +9)
Mon – Fri: 0845–1730
Closed: Saturday, Sunday
Languages: English

JORDAN (JO)

Call Centre of Jordan Postal Company (EMS)
Tel: (+962 6) 429 3000 / 4081 / 4082
Fax: (+962 6) 420 7181
E-mail: aalamary@jpc.com.jo
Web site: www.jordanpost.com.jo
Hours of operation:
Closed:
Languages:

KAZAKHSTAN (KZ)

Call Centre EMS / Kazakhstan
Tel: (+7 727) 259 06 05 (many server)
Fax: (+7 727) 259 77 11
E-mail: ems.callcenter@kazpost.kz
ems.callcenter2@kazpost.kz
Web site: www.kazpost.kz
Hours of operation: (GMT +6)
Mon – Sat: 0900–2000
Closed: Sunday
Languages: English, Russian

KENYA (KE)

Nairobi EMS Centre
Tel: (+254 20) 222 63 98 / +254 20 324 22 11 / +254 727 403627
Fax:
E-mail: emskenya@posta.co.ke /
emscustomercare@posta.co.ke
Web site: www.posta.co.ke or www.em...
Hours of operation: (GMT +3)
Mon – Fri: 0800–1700
Closed: Saturday, Sunday
Languages: English

KOREA (KR)

Manager, Seoul International Customer Centre
Tel: (+822) 2108 98 95
Fax: (+822) 2108 98 95
E-mail: ipost@krpost.net
Web site: www.koreapost.go.kr
Hours of operation: (GMT +9)
Mon – Fri: 0915–1745
Closed: Saturday, Sunday
Languages: English, French, Spanish : Chinese / Japanese

KUWAIT (KW)

Kuwait
Tel: (+965) 2552 5721, (+965) 2552 5748
Fax: (+965) 2551 5781, (+965) 2522 6343
E-mail: kuwaitpost_Q_EMS@hotmail.com
Web site: moc.gov.kw/English/index.html
Hours of operation: (GMT +3)
Mon – Thu, Sun: 0800-1330
Closed: Friday, Saturday
Languages: English, Others : Arabic

LAOS (LA)

Vientiane, Postal Division
Tel: (+856 21) 212353
Fax: (+856 21) 212779
E-mail: kkhunthavee@gmail.com
Web site: www.laopost.com.la
Hours of operation:
Mon – Fri: 0800–1700
Closed: Saturday, Sunday
Languages: English, French

LATVIA (LV)

International Call Centre, Riga
Tel: (+371) 6700 80 08 / 2789 27 79 mobile
Fax: (+371) 6760 82 46
E-mail: ems@pasts.lv
Web site: www.expresspasts.lv
Hours of operation: (GMT +2)
Mon –Thu: 0800–1800, Fri: 0800–1700
Closed: Saturday, Sunday
Languages: English, Russian

LITHUANIA (LT)

Lietuvos paštas
Tel: (+370 5) 236 12 44
Fax: (+370 5) 233 98 03
E-mail: info@post.lt
Web site: www.post.lt
Hours of operation: (GMT +3)
Mon – Thu: 0730–1615
Fri: 0730–1500
Closed: Saturday, Sunday
Languages: English, Russian, Others: Lithuanian

LUXEMBOURG (LU)

POST Courrier CSC
Tel: (+352) 2462 8004
Fax: (+352) 2660 7580
E-mail: epgcs@post.lu
Web site: www.ept.lu
Hours of operation: (GMT +1)
Mon – Fri: 0800–1700
Closed: Saturday, Sunday
Languages: English, French, Others: German

MACAO (MO)

EMS Operations
Tel: (+853) 2859 66 88
Fax: (+853) 2871 75 77
E-mail: ems@ctt.gov.mo
Web site: ems.ctt.gov.mo
Hours of operation: (GMT +8)
Mon – Fri: 0900–1815, Sat: 0900 - 1300
Closed: Sunday
Languages: English, Others: Portuguese

MADAGASCAR (MG)

Antananarivo
Tel: (+261 20) 225 69 86
Fax: (+261 20) 223 28 28
E-mail: dep.paositr@gmail.com
Web site:
Hours of operation: (GMT +3)
Mon – Fri: 0900–1530
Closed: Saturday, Sunday
Languages: English, French

MALAYSIA (MY)

Pos Malaysia International (PMI) Customer Service
Tel: (+60 3) 2267 22 71
Fax: (+60 3) 2267 22 49
E-mail: cx.srrm_ems@pos.com.my
Web site: www.pos.com.my
Hours of operation: (GMT +8)
Mon – Fri: 0900–1700
Closed: Saturday, Sunday
Languages: English

MALTA (MT)

Customer Care, MALTA
Tel: (+356) 2124 27 95
Fax: (+356) 2122 63 68
E-mail: customercare@maltapost.com
Web site: www.maltapost.com
Hours of operation: (GMT +1)
Mon – Fri: 0730–1600, Sat: 0800–1200
Closed: Sunday
Languages: English, Others: Maltese / Italian

MAURITIUS (MU)

EMS Call Centre
Tel: (+230) 211 7793, (+230) 213 2497
Fax: (+230) 213 4149
E-mail: ems@mauritiuspost.mu
Web site: www.mauritiuspost.mu
Hours of operation: (GMT +4)
Mon – Fri: 0800–1600, Sat: 0800 - 1145
Closed: Sunday
Languages: English, French

MEXICO (MX)

Centro de Atención a Clientes – MEXICO
Tel: (+52 55) 4774 8696
Fax: (+52 55) 53 85 09 96
E-mail: contacto@correosdemexico.gob.mx
Web site: http://www.gob.mx/correos...
Hours of operation: (GMT -6)
Mon – Fri: 0900–1800
Closed: Saturday, Sunday
Languages: English, Spanish

MOLDOVA (MD)

EMS Office of Exchange
Tel: (+373 22) 54 87 91
Fax: (+373 22) 27 12 42
E-mail: ems@posta.md
Web site: www.posta.md
Hours of operation: (GMT +2)
Mon – Fri: 0800–1900
Sat- Sun: 0800 - 1800
Closed:
Languages: English, Russian, Others: Romanian

NETHERLANDS TNT POST (NL)

Customer Service International Hoofddorp
Tel: +31 (0) 23 567 5220
Fax:
E-mail: csinternational@postnl.com
Web site:
Hours of operation: (GMT +2)
Mon – Fri: 0900–1700
Closed: Saturday, Sunday
Languages: English

NEW ZEALAND (NZ)

International Customer Service Centre
Tel: (+64 9) 367 97 10
Fax: (+64 9) 367 99 69
E-mail: cscems@nzpost.co.nz
Web site: www.nzpost.com
Hours of operation: (GMT +12)
Mon – Fri: 0800–1730
Sat: 0900–1200
Closed: Sunday
Languages: English

NIGERIA (NG)

EMS Nigeria; EMS (Int'l) Customers Services Unit
Tel: (+234) 9087100388
Fax:
E-mail: emsnigcsu@yahoo.com
Web site: www.emsng.com
Hours of operation: (GMT +1)
Mon – Fri: 0800–1700
Closed: Saturday, Sunday
Languages: English

NORWAY (NO)

EMS Customer Service
Tel: (+47) 3817 95 95
Fax: (+47) 3817 94 51
E-mail: ems.customerservice@posten.no
Web site: www.posten.no / www.bring...
Hours of operation: (GMT +1)
Mon – Fri: 0800–1500
Closed: Saturday, Sunday
Languages: English

OMAN (OM)

Muscat, Dépt du Courrier EMS
Tel: (+968) 2451 0311
Fax: (+968) 2451 0411
E-mail: emsmct@omantel.net.om
Web site:
Hours of operation: (GMT +4)
Mon – Fri:
Closed:
Languages: English, Others: Arabic

PAKISTAN (PK)

Karachi EMS Call Centre
Tel: (+92 21) 3454 0419 / 3453 7936
Fax: (+92 21) 3453 6185 / 3431 2602
E-mail: ems.karachi@pakpost.gov.pk

Lahore EMS Call Centre
Tel: (+92 42) 9921 1312 and 9921 1324
Fax: (+92 42) 9921 1326
E-mail: imo.lahore@pakpost.gov.pk

Islamabad EMS Call Centre
Tel: (+92-51) 928 0311
Fax: (+92 51) 928 0882
E-mail: imo.islambad@pakpost.gov.pk

Web site: www.pakpost.gov.pk
Hours of operation: (GMT +5)
Mon –Sat: 0800–1600
Closed: Sunday
Languages: English

PANAMA (PA)

Maricruz Campos-Jefa de Reclamos Postales
Tel: (+507) 512 6309
Fax: (+507) 512 6224
E-mail: reclamospostales@correospanama.gob.pa
Web site:
Hours of operation: (GMT -5)
Mon – Fri: 0800 – 1600
Closed: Saturday, Sunday
Languages: Spanish

PAPUA NEW GUINEA (PG)

Customer Care Centre, Port Moresby
Tel: (+675) 305 3773
Fax:
E-mail: customer.care@postpng.com.pg
Web site: www.postpng.com.pg
Hours of operation: (GMT +10)
Mon – Fri: 0800 – 1630, Sat: 0800 - 1230
Closed: Sunday
Languages: English

PARAGUAY (PY)

EMS Asunción
Tel: (+595 21) 498 282
Fax: (+595 21) 498 282
E-mail: ems@correoparaguayo.gov.py
Web site: www.correoparaguayo.gov.p...
Hours of operation: (GMT -3)
Mon – Fri: 0800 – 1600
Closed: Saturday, Sunday
Languages: English, Spanish, Portuguese

PERU (PE)

EMS Service department
Tel: (+511) 511 50 00 ext.5129-5149
Fax: (+511) 511 50 99
E-mail: servicio_ems@serpost.com.pe
Web site: www.serpost.com.pe
Hours of operation: (GMT -5)
Mon –Thu: 0800 – 1735, Fri: 0800 - 2000
Closed: Saturday, Sunday
Languages: Spanish

Call Center / Customer Service
Tel: (+511) 533 30 82
Fax:
E-mail: atencionalcliente@serpost.com.pe / call_center@serpost.com.pe
Web site: www.serpost.com.pe
Hours of operation: (GMT -5)
Mon –Fri: 0800 – 1735
Closed: Saturday, Sunday
Languages: Spanish

PHILIPPINES (PH)

Express Mail Exchange Department (EMED - MNL)
Tel: (+63 2) 854 4613/854 5467
Fax: (+63 2) 854 4902
E-mail: ems.cs@phlpost.gov.ph
Web site: www.phlpost.gov.ph
Hours of operation: (GMT +8)
Mon – Fri: 0900 – 16 00
Closed: Saturday, Sunday
Languages: English, Others: Filipino

POLAND (PL)

Warszawa WER
Tel: (+48 22) 548 15 06
Fax: (+48 22) 548 15 07
E-mail: kontakt.ems@warszawa.poczta-polska.pl
Web site: www.pocztex.pl/dok...
Hours of operation: (GMT +1)
Mon – Fri: 0730 – 1530
Closed: Saturday, Sunday
Languages: English, French ,Others : Polish

PORTUGAL (PT)

CTT Expresso Customer Care / Lisbon
Tel: (+351) 211 949 389/ (+351) 210 471 912
Fax: (+351) 219926451 / (+351) 219926453
E-mail: ems@cttexpresso.pt
Web site: www.cttexpresso.pt
Hours of operation: (GMT +1)
Mon – Fri: 0800 – 2200, Sat: 0800 – 1400
Closed: Sunday
Languages: English, French, Portuguese

QATAR (QA)

Mr. Khaled Al Mohannadi
Tel: (+974) 4446 4413, 4446 4172
Fax: (+974) 4483 7777
E-mail: public-relations@qatarposts.com
Web site: www.qpost.com.qa
Hours of operation: (GMT +3)
Mon – Thu, Sun: 0700 – 1400
Closed: Friday, Saturday
Languages: English, Others: Arabic

ROMANIA (RO)

C.N. Posta Romana S.A., Directia Control, Departamentul Reclamatii si Satisfactia Clientului
Tel: (+40 21) 311 7805
Fax: (+40 21) 311 7805
E-mail: ems@posta-romana.ro
Web site: www.posta-romana.ro
Hours of operation: (GMT +3)
Mon – Fri: 0830 – 1630
Closed: Saturday, Sunday
Languages: English

RUSSIA (RU)

Moscow EMS
Tel: (+7 495) 956 08 08 ext. 831
Fax: n/a
E-mail: emsinfo@emspost.ru
Web site: www.emspost.ru
Hours of operation: (GMT +3)
Mon –Thu: 0900 – 1800, Fri: 0900 - 1645
Closed: Saturday, Sunday
Languages: English, Russian

SAUDI ARABIA (SA)

Essam Y. Al Zaid, Director of Customer Services
Tel: (+966 ) 920 001 144
Fax: (+966 1) 405 8000
E-mail: ems@sp.com.sa
Web site: www.ems.com.sa
Hours of operation: (GMT +3)
Mon – Thu, Sat, Sun: 0800 – 2100
Closed: Friday
Languages: English, Others: Arabic

SINGAPORE (SG)

Group Customer Service
Tel: (+65) 6229 59 92
Fax: (+65) 6842 51 14
E-mail: g-ems@singpost.com
Web site: www.speedpost.com.sg
Hours of operation: (GMT +8)
Mon – Fri: 0900 – 1700
Closed: Saturday, Sunday
Languages: English

SLOVAKIA (SK)

Bratislava, Slovak post
Tel: (+421 2) 49 22 24 55
Fax: (+421 2) 44 37 35 21
E-mail: internationalclaims@slposta.sk
Web site: www.slposta.sk
Hours of operation: (GMT +1)
Mon – Fri: 0730 – 1530
Closed: Saturday, Sunday
Languages: English, French

Customer servis
Tel: (+421 48) 437 87 77
Fax:
E-mail: customerservice@slposta.sk
Web site: www.posta.sk
Hours of operation: (GMT +1)
Mon – Fri: 0800 – 1800
Closed: Saturday, Sunday
Languages: English

SLOVENIA (SI)

Posta Slovenije, d.o.o.
Tel: (+386 1) 476 76 10
Fax: (+386 1) 476 76 21
E-mail: 1003.ljubljana@posta.si
Web site: www.posta.si
Hours of operation: (GMT +2)
Mon – Fri: 0700 – 1300
Closed: Saturday, Sunday
Languages: English

SOLOMON IS. (SB)

Alfred Kituru Ghemu
Tel: (+677) 28 815
Fax: (+677) 20 440
E-mail: Alfred.Ghemu@solomonpost.com.sb
Web site: www.solomonpost.com.sb
Hours of operation: (GMT +11)
Mon – Fri: 0000 – 2359
Closed: Saturday, Sunday
Languages: English

SOUTH AFRICA (ZA)

Johannesburg International Mail Centre
Tel: (+27 11) 961 6048
Fax: (+27 11) 961 6085
E-mail: mathapelo.mphuti@postoffice.co.za
Web site: www.emssouthafrica.co.za
Hours of operation: (GMT +2)
Mon – Fri: 0800 – 1630
Closed: Saturday, Sunday
Languages: English

SPAIN (ES)

Madrid
Tel: (+34 90) 219 71 97
Fax:
E-mail: fidelizacion.clientes@correos.com
Web site: www.correos.es
Hours of operation: (GMT +1)
Mon – Fri: 0830 – 2100
Sat: 0900 – 1300
Closed: Sunday
Languages: English, Spanish

SRI LANKA (LK)

EMS Speed Post Centre
Tel: (+94 11) 244 7844
Fax:
E-mail: ems.colombo@yahoo.com
Web site: www.slpost.gov.lk
Hours of operation: (GMT +6)
Mon –Sat: 09:00-17:00
Closed: Sunday
Languages: English

SWEDEN (SE)

PostNord Sverige AB
Tel: (+46) 771 33 33 20
Fax: (+46) 243 92851
E-mail: foreign.claims.se@postnord.com
Web site: www.postnord.se
Hours of operation: (GMT +1)
Mon – Fri: 0800 – 1700
Closed: Saturday, Sunday
Languages: English , Others : Swedish

SWITZERLAND (CH)

Poste CH SA / Asendia Switzerland / Customer Service International
Tel: (+41) 58 667 19 81
Fax: (+41) 58 667 62 20
E-mail: international@post.ch
Web site: www.poste.ch
Hours of operation: (GMT +1)
Mon – Fri: 0800 – 1800
Closed: Saturday, Sunday
Languages: English, French, Others: German, Italian

TANZANIA (TZ)

EMS HQ GPO
Tel: (+255 22) 212 4465,(+255 22) 213 8063
Fax: (+255 22) 212 4463
E-mail: ems@posta.co.tz
Web site: www.posta.co.tz
Hours of operation: (GMT +3)
Mon – Fri: 0800-1700, Sat: 0900-1300
Closed: Sunday
Languages: English

THAILAND (TH)

THP Contact Center 1545
Tel: (+66 2) 831 3600
Fax: (+66 2) 831 3550, (+66 2) 831 3551
E-mail: postalcare@thailandpost.co.th
Web site: www.thailandpost.co.th
Hours of operation: (GMT +7)
Mon – Fri: 0800 – 1800
Sat – Sun: 0900 - 1700
Languages: English, Others : Thai

TOGO (TG)

Customer Care / EMS Lome Aeroport
Tel: (+228) 22 26 70 51
Fax: (+228) 22 21 12 08
E-mail: ems-togo@laposte.tg
Web site: www.ems.tg
Hours of operation: (GMT 0)
Mon – Fri: 0730 – 1700, Sat: 0830 - 1200
Closed: Sunday
Languages: English, French: Local languages

TURKEY (TR)

Istanbul UPIM
Tel: (+90 212) 465 52 58
Fax: (+90 212) 465 70 96
E-mail: istav-upim@ptt.gov.tr
Web site: www.ptt.gov.tr
Hours of operation: (GMT +2)
Mon – Fri: 0830 – 1730
Closed: Saturday, Sunday
Languages: English

U.A.E. (AE)

Emirates Post Call Centre
Tel: (+971) 600 599 999
Fax: (+971 4) 3340 333
E-mail: Custservice@epg.gov.ae
Web site: www.epg.gov.ae
Hours of operation: (GMT +4)
Mon –Thu, Sat, Sun: 0800 – 2100
Closed: - Friday
Languages: English, Arabic

U.S.A. (US)

Los Angeles International Inquiry Center
Tel: (+1 800) 222 1811
Fax: (+1 323) 586 - 4363 and 4368
E-mail:
Web site: www.usps.com
Hours of operation: (GMT -8)
Mon – Fri: 0800 – 2030 ; Sat: 0800 - 1800
Closed: Sunday
Languages: English, Spanish

UKRAINE (UA)

State Enterprise of Special Post
Tel: (+380 44) 235 33 81
Fax: (+380 44) 244 00 79
E-mail: emsservice@emsukraine.com.ua
Web site: www.emsukraine.com.ua
Hours of operation: (GMT +2)
Mon –Thu: 0830 – 1730, Fri: 0830 - 1615
Closed: Saturday, Sunday
Languages: English, Others: Russian - Ukrainian

URUGUAY (UY)

International EMS Call Center / Correo Central
Tel: (+598) 2916 02 00 ext.407
Fax: (+598) 2916 0200 ext.406
E-mail: Gestionesparaclientes@correo.com.uy
Web site: www.correo.com.uy
Hours of operation: (GMT -3)
Mon – Fri: 0900 – 1700
Closed: Saturday, Sunday
Languages: Spanish, Portuguese

UZBEKISTAN (UZ)

Mr. Anvar Vakhobov
Tel: (+998 71) 232 27 20
Fax: (+998 71) 232 09 44
E-mail: avahobov@post.uz; emstash@post.uz
Web site: www.pochta.uz
Hours of operation: (GMT +5)
Mon – Fri: 0900 – 1800, Sat: 0900 – 1500
Closed: Sunday
Languages: English, Russian, Others : Uzbek

VIETNAM (VN)

Hanoi Call Centre
Tel: (+84 28) 3 866 4046
Fax: (+84 28) 3 948 0607
E-mail: EMSVietnam.Int@ems.com.vn
Web site: www.ems.com.vn
Hours of operation: (GMT +7)
Mon – Fri: 0800 – 1700
Closed: Saturday, Sunday
Languages: English