International ePacket refers to the business of exporting from Taiwan to the country (region) of destination or importing from other countries (regions) to Taiwan, and distributed respectively according to the delivery time limit of ordinary letter-post items in the country of destination and Taiwan.

International ePacket is classified as international ordinary letter-post item, delivered to the delivery address, exempt from recipient's signature. In addition, inquiry and indemnity for International ePacket are not accepted, only providing the online tracking service.

Posting at any post office.

Please fill out the ePacket dispatch note (Form No. 98-00-15-17) or log on to EZPost (ezpost.post.gov.tw) to declare the information of your mail and print the dispatch note. Then deliver it together with your packet to the post office for posting. The ePacket dispatch note can be obtained at any post office.

Weight limit: Each piece shall not exceed 2 kg.

Size limit:

Maximum dimensions per piece.
The maximum length of one side shall not exceed 60 cm, and and 90 cm for the sum of the length, width and height.

Minimum size per piece:Must not be less than 14 cm multiplied by 9 cm.

Weight and size limits are the same as for international small packet.

The estimated delivery time listed in the table is counted from the day of delivery, excluding holidays, customs clearance time, etc.

The estimated delivery time listed in the table refers to delivery to major cities, with an additional transit time of 1~2 days for suburban or remote areas.

If the flight is delayed or canceled due to weather conditions, the estimated delivery time will also be delayed.

1. According to the provisions of the Universal Postal Union Convention, the following items are prohibited from being sent:

Note: The "Regulations Governing the Safe Transport of Dangerous Goods by Air" has been implemented on February 25th, 2008. And the violation of the air transport of dangerous goods (all 3C products containing lithium batteries, lead-acid batteries and high-pressure spray cans are classified as such) is punishable by a fine of more than NTD 20,000 but less than NTD 100,000 according to the Civil Aviation Act.

2. Each country has its wide range of prohibited items per its laws and the authority and responsibility of its customs. In case of doubt, please contact the customs services of the destination country.