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Last updated:2019/07/17 Print
【Important Reminder】

Dear Customers,We are not available at the moment. But we are pleased to serve you on the next working day. In case of emergency, please call at our service hotline: 0800-700-365. Our customer service personnel will facilitate your request 24 hours a day.

Thank you for your support. Chunghwa Post Co., Ltd.

Opinion Box

If you have any comments or opinions regarding Chunghwa Post’s service, please send them to the Opinion Box. They will be carefully dealt with by the proper department and replied to within 7 days. We hope you make the best of this access; all messages in the Opinion Box will be considered as a benchmark or reference for our future services.

Privacy Policy Statement and Agreement

In order to reply to the comments or opinions in the Opinion Box, Chunghwa Post Co., Ltd. (hereafter referred to as Chunghwa Post) will have to collect, handle, and use your personal information. To protect your own rights, please carefully read the following:

The purpose of collecting: to process the problem of replying.
Classification of personal information:(C001) Identification of the person’s: name, email address, address, telephone number.
The duration, location, subject, and method:
Duration: 5 years
Location: the territory of the Republic of China and all international transmittance as permitted by law.
Subject: for the use of our company’s internal use, or provided to the administrative agency of our company as stipulated by law or any other third party.
Method: our company will collect, process, and use your personal information through digital files or physical paper formats.
The rights and the method the party of interest may exercise: you can bring identification documents to our company to exercise the rights as according to Article 3 of the Personal Information Protection Act which include 1. To search and peruse; 2. To make copies; 3. To supplement or revise; 4. Request the acts of collecting, processing, or using; 5. To delete. However, as for those required for the purpose required of operation execution, before expiration of certain purpose, or before the deadline date for preservation, deletion will not be permitted.
The impact to the party of interest in the case of refusal: if you cannot or incapable of providing the above personal information to our company, you will be denied of reply to your question.
Be sure to complete the required (*) fields.

Please enter your name
Please enter the mail subject
Please enter your email address
Please enter your phone number
(You will get an earlier response if you enter your phone number)

Please enter your address
Attention:Should not enter special characters such as < > ; ’ "
, please converted it by Full-Width character sets.

The maximum length of content is 2,048 characters.
Please input image Verification code Click here if the code is not recognizable
Regenerate verification code
  * I understand and permit Chunghwa Post collect, handle, and use my personal information, within the scope of the service provided conforming to the specific purpose concerned.
 
Please answer the fields above honestly. If the answers were untruthful, our company could refuse to process.
Searching for mail delivery related matter, please provide mail registration number and the names and addresses of the sender and recipient respectively.
In case that you did not receive a response, please check your spam. In order to avoid unsuccessful delivery of reply mail, we recommend that you don’t use the free email box from regular portal websites.
For the same matter that has received repeating mails but without new evidence, we will combine all mails to be treated as the same one case and will not send notification of combining.
  * In order to ensure that your email is not used by others, we will send you a confirmation email. Please open and click on the link in the email to complete the process. We will process your email as soon as possible. Please check your "spam folder" if the confirmation email is not received. We will not accept any email that hasn't been confirmed. If you already know, please check it and send it.