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Banking ServiceApplication Procedures and Processing Time

Last updated:2019/08/06 Print

Application Procedures and Processing Time

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Application Items Required Documents Processing time Application Process
Opening a Passbook Savings Account 1.Individual Account:ID card, secondary proof of ID, and specimen seal.
2.Non-profit Organization:
Registration certificate issued by its competent authority or the registration certificate of legal entity, registration number of non-profit organization, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. The proxy is required to provide ID card, secondary proof of ID, and a letter of authorization.
3.Non-profit Group:
Registration certificate issued by its competent authority, registration number of non-profit group, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
25 minutes Fill out 1 copies of “Application for postal passbook savings account”, “Passbook Deposit Slip” and the service agreement.
Application Items Opening a Passbook Savings Account
Required Documents 1.Individual Account:ID card, secondary proof of ID, and specimen seal.
2.Non-profit Organization:
Registration certificate issued by its competent authority or the registration certificate of legal entity, registration number of non-profit organization, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. The proxy is required to provide ID card, secondary proof of ID, and a letter of authorization.
3.Non-profit Group:
Registration certificate issued by its competent authority, registration number of non-profit group, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
Processing time 25 minutes
Application Process Fill out 1 copies of “Application for postal passbook savings account”, “Passbook Deposit Slip” and the service agreement.


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Application Items Required Documents Processing time Application Process
Change of authorized signature and/or seal 1.Individual Account:ID card, postal passbook account book, and replacement seal.
2.Institution or Group Account:Official documents, postal passbook account book, a sample of replacement signature and seal, and ID card of legal representative.
The proxy is required to provide ID card and a letter of authorization.
12 minutes Fill out 1 copy of “Application for change of account details”.
Application Items Change of authorized signature and/or seal
Required Documents 1.Individual Account:ID card, postal passbook account book, and replacement seal.
2.Institution or Group Account:Official documents, postal passbook account book, a sample of replacement signature and seal, and ID card of legal representative.
The proxy is required to provide ID card and a letter of authorization.
Processing time 12 minutes
Application Process Fill out 1 copy of “Application for change of account details”.


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Application Items Required Documents Processing time Application Process
Replacement issue of account book copies 1.Individual Account:ID card, postal passbook account book, seal of the archived specimen.
2.Institution or Group Account:Official documents, postal passbook account book, seal of the archived specimen., and ID card of legal representative.
The proxy is required to provide ID card and a letter of authorization.
12 minutes Fill out 1 copy of “Application for replacement account book copies”.
Application Items Replacement issue of account book copies
Required Documents 1.Individual Account:ID card, postal passbook account book, seal of the archived specimen.
2.Institution or Group Account:Official documents, postal passbook account book, seal of the archived specimen., and ID card of legal representative.
The proxy is required to provide ID card and a letter of authorization.
Processing time 12 minutes
Application Process Fill out 1 copy of “Application for replacement account book copies”.


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Application Items Required Documents Processing time Application Process
Application (Collection) of ATM Card 1.Individual Account:ID card, postal passbook account book, and seal of the archived specimen.
2.Authorized representative:Letter of authorization, depositor's ID card, seal of the archived specimen, postal passbook account book of the applicant, as well as authorized representative's ID card and seal. The post office shall process the application after verification.
(The applicant may collect the ATM card 5 working days following the date of application.)
8 minutes Fill out 1 copy of “Application for ATM card” and “The service agreement.
Application Items Application (Collection) of ATM Card
Required Documents 1.Individual Account:ID card, postal passbook account book, and seal of the archived specimen.
2.Authorized representative:Letter of authorization, depositor's ID card, seal of the archived specimen, postal passbook account book of the applicant, as well as authorized representative's ID card and seal. The post office shall process the application after verification.
(The applicant may collect the ATM card 5 working days following the date of application.)
Processing time 8 minutes
Application Process Fill out 1 copy of “Application for ATM card” and “The service agreement.


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Application Items Required Documents Processing time Application Process
Application (Collection) of ATM Card Depositor:ID card, postal passbook account book, and seal of the archived specimen.
(The applicant may collect the VISA debit card 5 working days following the date of application.)
8 minutes Fill out 1 copy of “Application for VISA debit card” and “The service agreements”.
Application Items Application (Collection) of ATM Card
Required Documents Depositor:ID card, postal passbook account book, and seal of the archived specimen.
(The applicant may collect the VISA debit card 5 working days following the date of application.)
Processing time 8 minutes
Application Process Fill out 1 copy of “Application for VISA debit card” and “The service agreements”.


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Application Items Required Documents Processing time Application Process
Application (Collection) of VISA Debit Card 1.Individual: ID card, secondary proof of ID and specimen seal.
2.Non-profit organization:
Registration certificate issued by its competent authority or the registration certificate of legal entity, registration number of non-profit organization, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
3.Non-profit group:
Registration certificate issued by its competent authority, registration number of non-profit group, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
15 minutes Fill out 1 copy of “Application for postal time deposit savings general account” , “postal CD Deposit Slip” and the service agreement
Application Items Application (Collection) of VISA Debit Card
Required Documents 1.Individual: ID card, secondary proof of ID and specimen seal.
2.Non-profit organization:
Registration certificate issued by its competent authority or the registration certificate of legal entity, registration number of non-profit organization, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
3.Non-profit group:
Registration certificate issued by its competent authority, registration number of non-profit group, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
Processing time 15 minutes
Application Process Fill out 1 copy of “Application for postal time deposit savings general account” , “postal CD Deposit Slip” and the service agreement


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Application Items Required Documents Processing time Application Process
Certificate of Deposit Loan 1.Depositor:ID card, seal of the archived specimen, and certificate of deposit.
2.Upper limit of loan:Up to 90% of the principal of the deposit. When borrowing against a certificate that periodically gives out interest, interest payments will cease if the loan amount exceeds 70% of the principal of the deposit.
12 minutes Fill out 1 copy of “Certificate of Deposit Loan Application Form”.
Application Items Certificate of Deposit Loan
Required Documents 1.Depositor:ID card, seal of the archived specimen, and certificate of deposit.
2.Upper limit of loan:Up to 90% of the principal of the deposit. When borrowing against a certificate that periodically gives out interest, interest payments will cease if the loan amount exceeds 70% of the principal of the deposit.
Processing time 12 minutes
Application Process Fill out 1 copy of “Certificate of Deposit Loan Application Form”.


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Application Items Required Documents Processing time Application Process
Termination of a Time Deposit 1.Depositor:ID card, seal of the archived specimen, and certificate of deposit.
2.Authorized representative:Letter of authorization, depositor's ID card, seal of the archived specimen, certificate of deposit, as well as authorized representative's ID card and seal. The post office shall process the application after verification.
10 minutes
Application Items Termination of a Time Deposit
Required Documents 1.Depositor:ID card, seal of the archived specimen, and certificate of deposit.
2.Authorized representative:Letter of authorization, depositor's ID card, seal of the archived specimen, certificate of deposit, as well as authorized representative's ID card and seal. The post office shall process the application after verification.
Processing time 10 minutes
Application Process


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Application Items Required Documents Processing time Application Process
Opening a Postal Giro Account 1.Individual:ID card and specimen seal.
2.Firm:Business license or business registration, specimen seal and ID card of the responsible person. Agent applying on behalf of the firm shall also submit a power of attorney.
3.Government organization, public school or armed service:
Application form with its organizational stamp. Provide the approval of the relevant authority, the Giro checking account also submit the ID card of the representative. Agent applying on behalf of the entity shall also submit a power of attorney.
4.Public corporation:
Application form with its organizational stamp, an official document approving the application , the Giro checking account also submit the ID card of the representative. Agent applying on behalf of the entity shall also submit a power of attorney.
5.All of the above, secondary proof of ID is required, the same for the applicant's agent.
25 minutes Fill out 3 copies of “Postal Giro Account Application Form”,1 copy of “Postal Giro Deposit Slip” and the service agreement.
Application Items Opening a Postal Giro Account
Required Documents 1.Individual:ID card and specimen seal.
2.Firm:Business license or business registration, specimen seal and ID card of the responsible person. Agent applying on behalf of the firm shall also submit a power of attorney.
3.Government organization, public school or armed service:
Application form with its organizational stamp. Provide the approval of the relevant authority, the Giro checking account also submit the ID card of the representative. Agent applying on behalf of the entity shall also submit a power of attorney.
4.Public corporation:
Application form with its organizational stamp, an official document approving the application , the Giro checking account also submit the ID card of the representative. Agent applying on behalf of the entity shall also submit a power of attorney.
5.All of the above, secondary proof of ID is required, the same for the applicant's agent.
Processing time 25 minutes
Application Process Fill out 3 copies of “Postal Giro Account Application Form”,1 copy of “Postal Giro Deposit Slip” and the service agreement.


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Application Items Required Documents Processing time Application Process
Outward Remittances RRemitter's ID card, personal signature and/or seal, and cash in New Taiwan Dollars.
Remittance Type:Telegraphic Transfer
Remittance Fee:NT$300 per transaction
7 minutes Fill out 1 copy of “Outward Remittance Application and Exchange Memo”
Application Items Outward Remittances
Required Documents RRemitter's ID card, personal signature and/or seal, and cash in New Taiwan Dollars.
Remittance Type:Telegraphic Transfer
Remittance Fee:NT$300 per transaction
Processing time 7 minutes
Application Process Fill out 1 copy of “Outward Remittance Application and Exchange Memo”


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Application Items Required Documents Processing time Application Process
Inward Remittances Beneficiary's ID card, personal signature and/or seal, and the advice of inward remittance.
Remittance Type:Telegraphic Transfer
Remittance Fee: NT$200 per transaction
5 minutes Fill out 1 copy of “Inward Remittance Application and Exchange Memo”.
Application Items Inward Remittances
Required Documents Beneficiary's ID card, personal signature and/or seal, and the advice of inward remittance.
Remittance Type:Telegraphic Transfer
Remittance Fee: NT$200 per transaction
Processing time 5 minutes
Application Process Fill out 1 copy of “Inward Remittance Application and Exchange Memo”.