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Postal Life Insurance ServicesPostal Life Insurance Customer Care

Last updated:2025/07/02 Print

Friendly Reminder

When you receive the insurance policy, please check the “Pre-Collection of First Premium Receipt (Slip)” enclosed in the insurance policy and verify the amount of the premium.
Please properly safeguard your insurance policy, seal, passbook, debit card, account number, or password (e.g.: online insurance/online postal account and password).
If after the contract is established and should any contract modification should take place, please fill out the correct content of the insurance contract and documents before signing. Do not pre-sign the blank insurance contract documents.
You contact information (i.e. address/email/mobile phone/telephone number) serve as the key contact means between the Company and you. For any change on the contact information in the future, the applicant an log in the online post office (with pre-application) or present the Identification Card/ARC for modification process at the counter in person.
Please deposit adequate amount of premium to the designated passbook/Giro accounts before the payment date agreed on the insurance contract, in order to maintain the contract validity. Do not wire/transfer outward/appropriate the payment to other people's account.