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Description of Mutual Fund Transactions Subscription and Redemption Procedures

Last updated:2025/02/17 Print
Account opening

Bring your personal ID document and seal to the counter of post offices which provide mutual funds services.

Fill out/carefully read the Account Opening Agreement.

Delivering a photocopy of Account Opening Agreement to investor.

The account opening will be complete once Securities Investment Trust Enterprise (SITE) has confirmed that all required documents are correct, a process which typically takes about 3 to 7 business days.
(Please note that processing time may vary depending on individual cases.)

* The foregoing materials are provided for reference only; the actual procedures shall be subject to this company's regulations, the newest prospectus, and relevant laws.

Lump Sum Investment

Bring your personal ID document, seal, and amount of investment to the counter of post offices which provide mutual funds services.

Initial subscription

  1. Investors have confirmed that the account opening is complete with the SITE.
  2. Fill out Subscription Form (tick initial subscription).
  3. Pay subscription amount and fee.

Further subscription

  1. Fill out Subscription Form (tick further subscription).
  2. Investors who request changes to their risk aptitude or have not updated their risk aptitude in the last year are required to complete the "Assessment Form of Customer Risk Aptitude".
  3. Pay subscription amount and fee.

The staff performs the transaction, faxes the subscription form and documents to the SITE, and confirms the content with the SITE by telephone.

The staff delivers the original receipt and the photocopy of documents to investor.

The SITE will deliver a confirmation of transaction to investor by ordinary mail or email within 7 business days after transaction performed.

Initial subscription
Please confirm the account opening is complete with the SITE in advance if this is your first time to invest a mutual fund issued by the SITE. (It is not considered an initial subscription when the investor has already made a lump sum investment or SIP to any type of mutual fund issued by the same SITE.)
Subscription procedures and cut off time
Subscription procedures:
Fill out Subscription Form including beneficiary information, the name of SITE, name of mutual fund, subscription amount, and the way of obtaining prospectus then affix beneficiary seal.
Investors who request changes to their risk aptitude or have not updated their risk aptitude in the last year are required to complete the "Assessment Form of Customer Risk Aptitude" .
Pay subscription amount and fee. Please refer to subscription guide on this website for calculation method of subscription fee.
Cut off time for lump sum investment:
4:00 p.m. on each business day (Monday-Friday).
Calculation of subscription price and fee for lump sum investment
The subscription price shall be calculated according to the net asset value (NAV) of mutual fund on the subscription day. The NAV for subscription is determined by the per-unit net asset value at the time the subscriber's funds are deposited into the mutual fund account.
Units of subscription = subscription amount / NAV on subscription day.
Subscription fee = subscription amount * fee rate * discount (Please refer to Chunghwa Post website (https://www.post.gov.tw/post/internet/U_english2)/Financial Management/Fund Services/Description of Fund Transactions/Subscription Fee for more information.)

* The foregoing materials are provided for reference only; the actual procedures shall be subject to this company's regulations, the newest prospectus, and relevant laws.

Systematic Investment Plan (SIP)

Bring your personal ID document, seal, and passbook of postal passbook savings to the counter of post offices which provide mutual funds services.

Indicate the mutual fund of SIP, the amount of investments, and the designated debit date.

Initial subscription

  1. Fill out Systematic Investment Plan (SIP) Application Form (tick initial subscription).
  2. Fill out Account Opening Agreement (for post office only).
  3. Provide photocopy of beneficiary ID document.
  4. Provide photocopy of postal passbook cover.

Further subscription

  1. Fill out Systematic Investment Plan (SIP) Application Form (tick further subscription).
  2. Investors who request changes to their risk aptitude or have not updated their risk aptitude in the last year are required to complete the "Assessment Form of Customer Risk Aptitude" .
  3. Provide photocopy of postal passbook cover.

The staff keys in subscription data and then delivers photocopies of relevant documents to applicant.

After the SITE receive all the documents and approve them prior to designated debit date, the subscription will take effect and the debit will start in accordance with the SITE operating regulations.

Initial subscription
Please open account with the SITE if this is your first time to invest a mutual fund issued by the SITE. (It is not considered an initial subscription when the investor has already made a lump sum investment or SIP to any type of mutual fund issued by the same SITE.)
Subscription procedures and cut off time for SIP
Subscription procedures:
Fill out Systematic Investment Plan (SIP) Application Form including beneficiary information, the name of SITE, name of mutual fund, monthly amount of investment, debit date, postal passbook saving account, and the way of obtaining prospectus then affix beneficiary seal and postal passbook debit account seal (as in post office record).
Investors who request changes to their risk aptitude or have not updated their risk aptitude in the last year are required to complete the "Assessment Form of Customer Risk Aptitude" .
Provide photocopy of beneficiary postal passbook cover.
Cut off time for SIP application:
The savings and remittances business hours of post offices which provide mutual funds services.
Calculation of subscription price and fee for SIP
The subscription price shall be calculated according to the net asset value (NAV) of mutual fund on the debit date.
Units of subscription = monthly subscription amount / NAV on the debit date.
Subscription fee = subscription amount * fee rate * discount (Please refer to Chunghwa Post website (https://www.post.gov.tw/post/internet/U_english2)/Financial Management/Fund Services/Description of Fund Transactions/Subscription Fee for more information.)

* The foregoing materials are provided for reference only; the actual procedures shall be subject to this company's regulations, the newest prospectus, and relevant laws.

Application for redemption
Redemption procedures, locations, and cut off time
With post offices which provide mutual funds services:
Bring your personal ID document and seal (as in the SITE record).
Fill out Subscription or Redemption Form (tick redemption).
The SITE will deliver a confirmation of transaction to investor by ordinary mail or email within 7 business days after performing transaction.
The SITE will instruct the custodial bank to pay the redemption amount (date of payment will be set as specified in the fund prospectus) in accordance with the beneficiary's designated payment method.
In order to facilitate fund redemption, investors are asked to be sure to fill out the "Authorized redemption remittance account" to agree to a fax transaction approach when filling out account opening agreement. If you apply for fax transactions after failing to fill out the account information, please contact the SITE to obtain a fax transaction application form (when you subsequently apply for fax transactions, the application will take effect only after the SITE has received a change application form or the agreement).
With an SITE:
By fax to the SITE (limited to persons who have already applied for fax transaction): The redemption procedure will be completed after investor faxes application form to the SITE and confirms that his or her seal impression and information is correct by phone. The original redemption application form is not needed to send to the SITE.
Go to the SITE (or branches) in person: Bring your ID document and seal (as in the SITE record) to the SITE (or branches) to apply redemption.
By mail to the SITE: The redemption will take effect after the SITE has received the original redemption application form and confirmed that the beneficiary's seal impression and information are correct (mailing address can be obtained on Chunghwa Post website (https://www.post.gov.tw/post/internet/U_english2)/Financial Management/Fund Services/ Information/Information of Securities Investment Trust Enterprises).
Cut off time for Redemption:
4:00 p.m. on each business day (Monday-Friday) for applying redemption at post offices which provide mutual funds services; if you apply redemption with the SITE, the acceptance time should be subject to the SITE regulations.
The redemption price will be calculated according to the NAV on the next business day after the SITE or post office accepts the redemption request. If the beneficiary applies redemption after the cut off time, the application will be processed on next business day. Please refer to prospectus for more information.
Calculation of redemption price and service charge
The fund's redemption price of per beneficiary unit shall be calculated according to the NAV of per beneficiary unit on the business day (T+1) following the redemption day (day on which all necessary documents are received by the post office or the SITE within acceptance hours).
Redemption price = NAV (calculated using the above method) * number of redemption units.
When the beneficiary applies for redemption, apart from redemption fees of short-swing transaction, no redemption fee is required.
In accordance with relevant regulations enacted by Securities Investment Trust & Consulting Association of the R.O.C., considering the fund characteristics and avoiding frequent short-swing transactions which might dilute the fund's profits and influence long-term beneficiaries' equity, the SITE may determine a short-swing transaction period (within 7 to 14 calendar days (inclusive) from the date of subscription) and collect redemption fee for short-swing transaction (from 0.01% to 0.3% of the redemption price). The redemption fee shall be allocated into the fund assets. Please refer to the newest announcements on the SITE websites or the newest fund prospectus for more detailed rules concerning short-swing transactions.
Redemption payment date: As specified in the newest fund prospectus.
The remittance fees (set by the bank in accordance with the interbank remittance fee range) or the postage will be deducted from the redemption price by the custodial institution if the payment is paid by remittance or by mailing a check respectively.

* The foregoing materials are provided for reference only; the actual procedures shall be subject to this company's regulations, the newest prospectus, and relevant laws.