Remittances & Savings inquiry can provide you the thoughtful service!
Voice remittance inquiry hot line at local post offices everywhere
Services of Voice Inquiry:
1.
General Service: No pin number requirement
(1)
Inquiry for fixed savings, pass-book savings,
annual yield on postal giro savings and the
rate on international remittances
(2)
Report lost on pass-book savings, ATM card or fixed deposit certificate
2.
Special Service: Need to apply the pin number & input the Voice pin number
(1)
Pass-book savings balance inquiry
(2)
Inquiry for deposit savings and checks form no updat pass-book savings
(3)
Inquiry of Contractual transfer
(4)
On-line pin number changed
(5)
Transferring Service:
a. Transfer into self-account:
i.
Pass-book savings account transferring funds into postal giro account itself
ii.
Postal giro transferring account transferring funds into pass-book itself
b. Transfer to other's account:
i.
Pass-book savings account transferring into other's pass-book savings account
ii.
Pass-book savings account transferring into other's postal giro transferring account
iii.
Postal giro transferring account transferring into other's pass-book savings account
iv.
Postal giro transferring account transferring into other's postal giro transferring account
c. Transferring reservation:
i.
Pass-book savings account reserve for transferring into other's pass-book savings account
ii.
Pass-book savings account reserve for transferring into other's post giro transferring account
iii.
Pass-book savings account reserve for transferring into themselves account
d.
Transferring reservation pull off
3.
Except interest rate inquiry for savings account, this service is provided for individuals only.
Voice Inquiry Service Hours:
1.
For lost report: 24 hours hot line/ day; 365 days/ year
2.
Inquiry & transfer: 24 hour
service
Voice Inquiry applying procedures:
1.
Voice pin number setting, change and cancellation
(1)
The participate who applies this service
should bring your photo I.D., pass-book and
original registered chop stamp to on-line
post offices( non-joint pass-book savings
should brings them to registered post office)
for assistance; one set for each pin number
account setting; same procedure with the service
cancellation
(2)
Participate can change the pin number by on-line voice inquiry system. However, participate should apply the new pin number by on-line post offices, if participate lost the pin number.
2.
Voice inquiry transferring system
(1)
Funds transferring between the pass-book
savings and postal giro transferring accounts
doesn't need to make reservation in front.
(2)
Funds transferring between accounts should prepare pass-book savings and original registered chop stamp to on-line post office (non-joint passbook savings, please arrive at the registered office) to assign the inward account
(3)
Participate should be the on-line post office anywhere (non-joint passbook savings, please arrive at the registered office) to stop this service or have this by interacting with the voice inquiry system
Jinshan Building Address : No.55, Sec. 2, Jinshan S. Rd., Da-an District, Taipei City 10603, Taiwan (R.O.C.).
TEL : +886-2-2321-4311、TEL : +886-2-2392-1310
Aiguo Building Address :No.216, Aiguo E. Rd., Da-an District, Taipei City 10603, Taiwan (R.O.C.)
TEL : +886-2-2393-1261、TEL : +886-2-2321-3625
Customer Service Center voice service hotline : 0800-700-365, or payment number (04)23542030 if you dial through a cell phone .
