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A Message from the President
 

2006 was a good year for Taiwan’s economic performance in spite of the rising price of crude oil, commodity price fluctuations and rising interest rates. What’s more, in its various business lines Chunghwa Post faced ever-fiercer competition from private delivery/logistics, banking and insurance companies. Yet with the hard work of its staff
at all levels, the company excelled and surpassed its goals. Furthermore, various surveys showed that the public was very satisfied with the postal service. The following is a business report for fiscal year 2006 (January 1 to December 31, 2006) and a business
plan for fiscal year 2007:

1

Business Report for 2006

    (1) Results of the Businesses Operated
      1. Correspondence posted: 2,662,932 thousand pieces were handled, a decrease of 5.18% from the 2,808,376 thousand pieces of the previous year.
      2. Parcels posted: 17,900 thousand pieces were handled, an increase of 13.51% over the 15,770 thousand pieces of the previous year.
      3. Speedpost posted: 5,674 thousand pieces were handled, a decrease of 3.95% from the 5,908 thousand pieces of the previous year.
      4. Philatelic revenue: Philatelic sales reached NT$534,492 thousand, an increase of 10.54% over the NT$483,528 thousand of the previous year.
      5. Averaged daily balance of Postal Savings: It stood at NT$3,931.8 billion, an increase of 9.89% over the NT$3,578.1 billion of the previous year.
      6. Amount of Money Orders issued: The money remitted totaled NT$1,491.1 billion, an increase of 6.11% over the NT$1,405.3 billion of the previous year.
      7. Averaged monthly sum insured of simple life insurance business: It reached NT$845.2 billion, an increase of 1.57% over the NT$832.2 billion of the previous year.
      8. Amount of Agential Business: It stood at NT$97.6 billion, a decrease of 4.55% over the NT$102.2 billion of the previous year.
    (2) Use of Postal Capital
      Postal capital is employed in accordance with Article 18 of the Postal Remittances and Savings Act and Article 27 of the Simple Life Insurance Act. At the end of December 2006, total postal capital (including savings, remittances and life insurance capital) stood at NT$4,504 billion. This was divided among the following:
      1. The revolving fund (including savings in current accounts, reserves against deposits in the Central Bank of the ROC and the revolving funds of its branch offices): NT$157.1 billion.
      2. Certificate deposits (including time deposits): NT$2,444.4 billion (NT$1,486.9 billion in the Central Bank of the ROC and NT$957.5 billion in other banks).
      3. Bonds (including government bonds, corporate bonds and financial bonds): NT$786.7 billion.
      4. Call loans of other banks and short-term bills and notes: NT$576.4 billion.
      5. Stocks and mutual funds (including money invested by
investment management companies on behalf of the post
office): NT$154.4 billion.
      6. Overseas investments: NT$352.3 billion.
      7. Mortgage loans on CDs, insurance policies and real estate: NT$30.9 billion.
      8. Financial asset securities: NT$700 million.
      9. Real estate investments: NT$1.1 billion.
    (3) Financial Status and Profitability Analysis
      In FY 2006, total revenue (including operating revenue and non-operating revenue) stood at NT$391,378.73 million and total expenditures (including operating costs, operating expenses and non-operating expenses) totaled NT$377,777.37 million. Profit before tax was NT$13,601.36 million, which represented 116.22% of the target. The figures for the ROA (return on assets) after tax, ROE (return on equity) after tax and net profit margin for the year were 0.31%, 13.49% and 3.50% respectively.
    (4) Research and Development
      In 2006, the company commissioned experts and academic institutes to conduct studies on the following five topics:
      1. E-Billing
      2. Sales channel strategies for postal life insurance products
      3. Feasibility of investing in the property insurance business
      4. Customer satisfaction survey for 2006
      5. Future directions after the loss of the company’s tax exempt status
4 2007 Business Plan Outline
    (1) Business Policy
      1. Regarding the execution of government policy:
        Review the company’s situation and reorganize in accordance with the government’s reform policy.
        In accordance with the Three Links policy, take steps to realize direct mail and remittance services.
        In accordance with the government’s financial policies, actively expand its banking business.
        In accordance with the government’s financial and economic policies, effectively make use of postal capital.
      2. Regarding operations and management:
        Promote performance management, broaden sources of income and reduce expenditures, fight for more flexibility in its operations and business scope, and strengthen its corporate health.
        Strengthen professional training, appropriately revise its organization and the size of staff, lower human-resource costs, and raise employee productivity.
        Provide customer-oriented and innovative services, take advantage of multiple sales channels, and raise customer satisfaction.
        Simplify mail categories, improve mail collection and delivery procedures, and raise mail delivery efficiency and service quality.
        Continue to promote logistics business, build a service platform, and expand the scope of services.
        Make use of its information systems, promote strategic alliances, and strengthen online and counter services.
        Improve investment performance, real estate performance, and overall efficiency of financial resources.
        Strengthen internal controls and audits to promote the healthy development of the company and maintain financial stability.
        In accordance with the government’s policies regarding energy savings and environmental protection measures, participate in various community service activities and fulfill corporate social responsibilities.
      3. Regarding supply and demand:
        Construct and renovate postal facilities, and purchase equipment with an eye toward automation and raising service efficiency.
        Expand and upgrade IT equipment, strengthen Internet security, and develop electronic services.
    (2) Major Business Targets for 2007
      1. Correspondence posted: 3,152 million pieces.
      2. Parcels posted: 17 million pieces.
      3. Speedposts posted: 7.47 million pieces.
      4. Philatelic revenue: NT$333 million.
      5. Average daily balance of postal savings: NT$3,789.6 billion.
      6. Amount of money orders issued: NT$1,305.5 billion.
      7. Average insured monthly sum of simple life insurance: NT$802,179 million.
      8. Amount of agential business: NT$107,238 million.

 

Jinshan Building Address : No.55, Sec. 2, Jinshan S. Rd., Da-an District, Taipei City 10603, Taiwan (R.O.C.).
TEL : +886-2-2321-4311、TEL : +886-2-2392-1310
Aiguo Building Address :No.216, Aiguo E. Rd., Da-an District, Taipei City 10603, Taiwan (R.O.C.)
TEL : +886-2-2393-1261、TEL : +886-2-2321-3625
Customer Service Center voice service hotline : 0800-700-365, or payment number (04)23542030 if you dial through a cell phone .
 
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